Customer Services
We offer a wide range of quality footwear from major UK shoe manufacturers and carefully selected international manufacturers. We hope that our distinctive footwear categories are helpful on your shopping trip.
However, if there are any further inclusions to make your footwear shopping more enjoyable, please let us know.
Ordering Information
We have a number of ordering options available. Most customers prefer our shopping basket in combination with a secure server for credit card submission. We also welcome orders by telephone, fax, and our secure order form.
Delivery and Returns
Standard delivery in the UK is FREE. See our other options for deliveries within the EU and Rest of the World and our comprehensive Returns Policy.
Our Price and Service Pledge
At Shoes International we are constantly watching other shoe web sites to ensure that we always offer you the best deal.
The true Internet purchase price of a pair of shoes is the cost of the shoes, combined with the delivery price. If you observe a lower combined price then please contact us and we will offer you a further 5% off the competitor price.
The following conditions apply:
- This offer does not apply when other shoe web sites are having special offers or at sale times.
- If you qualify for discount under this scheme you will not be eligible for any free gifts associated with other Shoes International offers.
Complaints
Should you have cause to complain about our service or merchandise we always endeavour to respond immediately and certainly within two working days. Please e-mail sales@shoesinternational.co.uk.